Need to get in touch? Simply email or call us on +442070427890.
 
 
   
 
 
 
 
  +44 (0)207 042 7890
Email us
 
 
 
 
  Welcome to urbanest  
 
 
  Hoxton  
 
  Hoxton study room  
 
 
 
 

Dear Future Resident,

Welcome to the first of 5 pre-arrival newsletters in the run-up to September!


In this edition, we introduce you to your urbanest portal & express check-in, plus there's an exclusive special offer from our partners at Targus for you to check out.

 

Please read the information below carefully as it is important for your arrival at urbanest.

 

As always feel free to get in touch with us if you have any queries, and we will be more than happy to help.

 

Kind regards,

THE URBANEST TEAM
London

 
 
 
 
 
 

Your urbanest Portal


Your urbanest portal is where you can see details of your room, your account, and book extra services.


You can access your portal by clicking here.

Your username is the e-mail address we have registered for you.

 
 
 
 
     
 
 
  express check in  
 
 
 
 

On your tenancy start date, there will likely be hundreds of excited students arriving in London to check-in, so we are operating two different check-in services to make it as easy and hassle-free as possible to get your keys.

 

Read on to find out more...

 
 
 
 
 

Option 1 - Express Check In

You will be eligible for express check-in if you have uploaded all of the required documents (see below) and paid your first rental instalment before 30th August 2017. When you arrive on your tenancy start date, you can simply collect your keys from reception and we'll show you to your new home.

 
 
 
 
 
  Express Check-In Check List  
 
 
 
 
 
 
 
 
 

To be eligible for express check-in, you need to upload scans of the following to your urbanest portal by 30th August:

 

✔ Your ID

(Passport/Driving License/Govt. ID)

 

✔ Your Student ID / university acceptance letter / UCAS statement

 

✔ Your Guarantor's ID (Passport/Driving License/Govt. ID)

 

✔ Your Guarantor's proof of address

 
 
 
 
 
 

Option 2 - Standard Check In

This is out standard check-in which may take longer than an express check-in due to collating your documents and taking payment at reception when you arrive

 

Please arrive with paper copies of your university acceptance letter, your photo ID, your guarantor's proof of ID and address, and a payment card. We will try to get you into your room as fast as possible, but please be prepared to wait in line.

 

Note to current residents who are rebooking

You only need to upload your proof of study for the 2017-2018 academic year. We'll be in touch closer to the time about having your digital key extended.

 
 
 
 
 
  Council Tax  
 
 
 
  Addison Lee Discount  
 
 
 
 

Once you have settled in there is one further document you will need to provide us with by 30th September. (Don't worry, we'll remind you closer to the time...!)

Council tax is a charge made on households by local authorities to pay for local services such as street cleaning and rubbish collection. However, as a student, you do not need to pay this tax. Simply provide us (in person or by uploading to your portal) with a Council Tax Exemption form and we will take care of everything for you.

 

The forms can be collected from your university administration offices in the first couple of weeks of your first semester.

 
 
 
 
 
Here to help 24/7
 
 
 
   
 
 
 
 

Here’s an exclusive deal from Urbanest in partnership with Targus – claim a FREE Laptop Sleeve (worth up to £23) when you spend over £30 on any Targus gear at John Lewis. Choose from a range of colours, designs and sizes to fit your laptop.

 

Click here for full details of the offer, including sleeve options, terms and conditions and claim form.

 
 
 
 
  Here to help 24/7  
 
 
 
  Web: urbanest.com/london
Tel: +44 (0)20 7042 7890
email: enquiries@urbanest.co.uk
Facebook: /urbanest
Instagram: @urbanestuk
Twitter: @urbanestUK
Youtube: /urbanestuk
Google+
Weibo
 
 
 
 
 
  Please feel free to email or call us on +442070427890 if you have any questions or queries about your account, booking, or moving in to urbanest. We will be happy to help.  
 
 
 
  Coming up in the next edition of our pre-arrival e-mails...We will introduce you to the urbanest team and officially launch the exclusive 2017-18 facebook groups.  
 
© urbanest 2017